Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
I am a dedicated Administrative and Logistics Professional with more than 15 years of experience in customer service, office management, logistics, and quality assurance. Over the course of my career, I’ve supported organizations across government, education, and corporate sectors, ensuring smooth operations, accurate documentation, and exceptional client service.
With an MBA in Logistics and Supply Chain Management and a Bachelor’s degree in Computer Science, I bring both technical knowledge and real-world expertise. My work has included everything from managing office operations and financial records to processing customs documentation, handling quality audits, and coordinating logistics.
I pride myself on being detail-oriented, efficient, and reliable. Whether it’s managing data, supporting executives, or improving workflows, I focus on delivering results that make a measurable difference.
I am also highly skilled with tools like Microsoft Office, SAP, QuickBooks, WMS, and EDI systems, which help me streamline processes and maintain accuracy.
At the heart of everything I do is a passion for helping organizations stay organized, compliant, and productive. I believe that strong administration is the backbone of every successful business — and I thrive on being that support.
MY SPECIALIZED EXPERIENCE
· Managed office operations, payroll, invoicing, and bookkeeping for Solo Express, A & R Xpress, and the SC Department of Education.
· Coordinated conferences, travel, and meetings, ensuring smooth logistics and compliance with state and federal guidelines.
· Maintained fiscal accounts, budget transfers, and project documentation.
WHAT I WILL OFFER YOU
I will provide virtual assistance services to help you manage your work efficiently. I will schedule appoinments and handle your emails and any other administrative tasks to ensure that you stay on top of your game.
MY SPECIALIZED EXPERIENCE
· Conducted audits of transactions, customer accounts, and standard operating procedures at DHL.
· Identified trends and errors, provided feedback, and recommended efficiency improvements.
· Reviewed healthcare plan documents and processed stop-loss claims for PAI, Inc.
· Ensured compliance with import/export regulations by examining invoices, bills of lading, and shipping statements.
WHAT I WILL OFFER YOU
I will assist you with document preparation, including typing, formatting, proofreading, and editing. I will help you create professional documents that are error-free and tailored to meet your specific needs.
MY SPECIALIZED EXPERIENCE
· Processed customs entry documents, shipment tracing, and validations for DHL.
· Used multiple systems (Alliance, Logis, EDM imaging, COIN) for shipment and customs processing.
· Managed reporting, billing, damaged goods processing, and supply tracking at GXO (formerly XPO Logistics).
WHAT I WILL OFFER YOU
I will offer transcription services for all types of audio and video content. As an experienced transcriber, I can accurately transcribe your content and deliver it in the format of your choice.
MY SPECIALIZED EXPERIENCE
· Entered and processed data for government loan programs and student record transfer systems.
· Created and maintained detailed tracking logs, dashboards, and statistical reports.
· Managed invoice corrections, billing support, and document indexing for DHL.
WHAT I WILL OFFER YOU
I will assist you with data entry tasks, including inputting data into spreadsheets, databases, and other systems. I will ensure accuracy and efficiency in all the data entry tasks I undertake.
MY SPECIALIZED EXPERIENCE
· Provided direct customer care to internal and external clients at DHL.
· Served as a substitute teacher, managing classrooms and lesson delivery.
· Handled client communications, escalations, and complaint tracking..
WHAT I WILL OFFER YOU
I will handle your customer inquiries, complaints, and other requests. I will l ensure that your customers receive prompt and courteous service that reflects positively on your business.
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